fbpx

General Virtual Assistant

Forget tedious admin tasks-
we’ll take care of it

Overwhelmed by your admin tasks? Say goodbye to stress, burnout, and reclaim your time with a full-time virtual assistant that knows your industry inside out.

What is a Virtual Assistant?

A virtual assistant, also known as VA, is someone with the skills, knowledge, and expertise to remotely support you with your day-to-day tasks, such as administrative duties, customer service, bookkeeping, mortgage broking, marketing, and more. Think of a VA as your all-around assistant but with specialised skills and training depending on what you are looking to outsource.

What does a Virtual Assistant do?

A VA can handle your low-priority admin tasks, and all the time-consuming work that may eat up your time. When it comes to mortgage broking, here’s how a VA can help you with loan processing:

Having worked with 100+ business owners we will work with you to identify the tasks that you need most help with and outsource them to our admin assistants. They will be trained according to what you need help with, including tasks like:

Responsibilities

Onboarding Process

Our Koruna virtual assistants will go through a 4-week intensive training period to specialise in the tasks you need help with, so you won’t have to worry about dealing with a complete newbie.

During this period, we’ll keep in touch with you to identify the most time-consuming tasks you need to take off your plate. It could be anything from loan processing, admin tasks, or lead generation and marketing – anything of low value that drains your precious time.

Once we’ve identified what you need, we’ll outsource these to our team of Koruna experts so you could finally reclaim the time to focus on the bigger picture in your business.

What our Client's Say

I have engaged Petra to help take my business to the next level. Her ability to provide solutions and optimise my workflow has been fantastic. She is patient and very understanding and I can feel that she genuinely cares. You would be silly not to speak to Petra and the team at Koruna Assist. Would Recommend 10/10!!

- Jake Taylor

Petra and her team are highly knowledgable in helping you with offshore staff members. Her workaround process mapping is second to none and could be implemented for local teams as well. Her staff are warm and friendly and came to me highly recommended.
I would inturn do the same

- Kevin Smith

The proof in the results... Some of our clients have grown a team of over 10 VAs.

  • Increase client base by 61%
  • Spend more time with their family
  • Travel the world without sacrificing their business growth
  • Keep the business running even though they have been battling sickness
  • Grow their business and beat the feeling of ‘churning water and not getting anywhere’

Frequently Asked Questions

The answer is YES! Our Virtual Assistants will be trained on preparing documents, inbox and social media management, research, depending on what you are looking to outsource. We usually hire assistants with a background in your field, so you won’t have to deal with a complete newbie and can count on high-quality work once their training period is over.

Our virtual assistants will go through a 4-week training period so they can specialize in the tasks you need help with. During this period, we’ll keep in touch with you to identify the most time-consuming tasks you need to take off your plate and outsource these to our team of Koruna experts so you can reclaim the time to do what you love.

For business owners juggling multiple tasks at once, our trained admin assistants will do your low-value tasks so you can finally focus on revenue-generating activities without the headaches of admin work. A skilled VA can help with a variety of admin tasks, including maintaining client database, preparing application, handling product enquiry and research, and maintain client communications.

While they look similar on paper, a VA and an EA have varying tasks in terms of priority. While a VA absorbs your low-value, admin tasks to free up your time, EAs will work alongside you to effectively manage your business and set it up for success. Think carefully about which one you need the most, but you can never go wrong with getting both!

How We Work With You

Reach Out

Reach out to us through email, our website’s contact form, or a phone call and we’ll respond to you within 24-48 hours. Don’t hesitate, let’s connect!
We always start with a personal conversation to really understand how we can best support you. This allows us to tailor a solution that’s just for you, and to provide you with all the information you need. Let’s talk!

Discovery Meeting

Job Description

Tell us exactly what you’re after! We’ll work together to capture all the essential qualifications, skills, and competencies you need in your next superstar assistant. With this info, we can help you craft a job description that gets responses from the best candidates.
Our commitment is to find you the ideal virtual assistant for your needs, ensuring that we source, screen and prepare the perfect candidates for you to review.

Recruitment

Pick the Perfect VA

Now it’s time to meet and interview the selected candidates via video call! This is your chance to find the best fit for your business needs. Take this opportunity to get up close and personal with the candidates.

Once you’ve selected your VA, we’ll dive into the onboarding process and ensure they receive 4 weeks of thorough training – this way they’ll be fully prepared to start working with you.

Onboarding and Training

Ongoing Support

We’ll be right there with you every step of the way to make sure the transition is as smooth as possible. Don’t worry, we’ll always be here with ongoing support to make sure everything is just right for you.

1

Reach Out

Reach out to us through email, our website’s contact form, or a phone call and we’ll respond to you within 24-48 hours. Don’t hesitate, let’s connect!
2

Discovery Meeting

We always start with a personal conversation to really understand how we can best support you. This allows us to tailor a solution that’s just for you, and to provide you with all the information you need. Let’s talk!
3

Job Description

Tell us exactly what you’re after! We’ll work together to capture all the essential qualifications, skills, and competencies you need in your next superstar assistant. With this info, we can help you craft a job description that gets responses from the best candidates.
4

Recruitment

Our commitment is to find you the ideal virtual assistant for your needs, ensuring that we source, screen and prepare the perfect candidates for you to review.
5

Pick the Perfect VA

Now it’s time to meet and interview the selected candidates via video call! This is your chance to find the best fit for your business needs. Take this opportunity to get up close and personal with the candidates.

6

Onboarding and Training

We’ll be right there with you every step of the way to make sure the transition is as smooth as possible. Don’t worry, we’ll always be here with ongoing support to make sure everything is just right for you.

7

Ongoing Support

We’ll be right there with you every step of the way to make sure the transition is as smooth as possible. Don’t worry, we’ll always be here with ongoing support to make sure everything is just right for you.

Reach Out

1
Reach out to us through email, our website’s contact form, or a phone call and we’ll respond to you within 24-48 hours. Don’t hesitate, let’s connect!

We always start with a personal conversation to really understand how we can best support you. This allows us to tailor a solution that’s just for you, and to provide you with all the information you need. Let’s talk!

2

Discovery Meeting

Job Description

3

Tell us exactly what you’re after! We’ll work together to capture all the essential qualifications, skills, and competencies you need in your next superstar assistant. With this info, we can help you craft a job description that gets responses from the best candidates.

Our commitment is to find you the ideal virtual assistant for your needs, ensuring that we source, screen and prepare the perfect candidates for you to review.

4

Recruitment

Pick the Perfect VA

5
Now it’s time to meet and interview the selected candidates via video call! This is your chance to find the best fit for your business needs. Take this opportunity to get up close and personal with the candidates.
Once you’ve selected your VA, we’ll dive into the onboarding process and ensure they receive 4 weeks of thorough training – this way they’ll be fully prepared to start working with you.
6

Onboarding and Training

Ongoing Support

7
We’ll be right there with you every step of the way to make sure the transition is as smooth as possible. Don’t worry, we’ll always be here with ongoing support to make sure everything is just right for you.

Do You Want to Know What's The Secret That Can Help You Work Less AND Grow Your Business?