Real Estate and Property Management Assistant
More listings, happier tenants, less admin. We will take care of it.
Buried in property paperwork and tenant emails? Reclaim your time with a trained real estate VA who keeps your listings, your communications, and your day to day admin running smoothly.
What is a Real Estate VA
A real estate virtual assistant is a skilled remote team member who supports the admin behind a busy agency or property management business. From listings and tenant communication to landlord reporting and compliance paperwork, they keep things moving so your team can focus on clients, deals, and settlements.
What does a
Real Estate VA do?
Your real estate VA takes the time consuming admin off your plate so nothing slips through the cracks. Here is how they can help.
Book a Discovery MeetingResponsibilities
- Creating and uploading property listings across portals
- Coordinating inspections, viewings, and open homes
- Tenant and landlord communication and follow ups
- Preparing lease agreements and renewal documentation
- Managing maintenance requests and liaising with tradespeople
- Processing rental applications and reference checks
- Arrears tracking and payment follow ups
- Preparing landlord statements and routine reports
- Database and CRM management
- General administration and document management
Why a Koruna
Real Estate VA
Trained and supported VAs, not a one and done placement
ISO 27001 certified processes that keep your data secure
Australian registered partner that understands your market
Flexible levels of support, from recruitment only through to fully managed
A reliable extra set of hands as your portfolio grows
The proof in the results
Some of our clients have grown a team of more than ten VAs. With the admin handled, they have been able to:
Build Your KA Team- Take on more listings without longer hours
- Keep tenants and landlords responded to and looked after
- Stay on top of arrears and maintenance
- Free up agents to focus on selling and leasing
- Grow their rent roll with confidence
Frequently Asked Questions
Will the VA know the platforms my agency uses?
Yes. We match you with someone experienced in real estate systems and portals, and they complete a training period focused on your specific processes before taking the work on.
Can a VA handle tenant and landlord communication?
Absolutely. Your VA can manage routine communication, follow ups, and updates with the warmth and professionalism your brand expects, while keeping you in the loop on anything that needs your call.
Do I have to hand over my whole admin function?
Not at all. You choose what to delegate, from a few recurring tasks through to full property management support. You stay in control and can scale up as you build trust.
Is my data safe?
Yes. We are ISO 27001 certified, use secure credential management, and apply controlled access to your systems, so your information is handled to a recognised international security standard.