Careers

Our Culture

Koruna Assist is built on relationships and connections we have with our clients and team. Our team is as essential to the success of our business as our clients are. Our team consists of individuals in different backgrounds but we set aside our differences to help and build each other up. The Koruna Assist Culture cultivates a positive work culture that encourages work-life balance, new ideas, and strong friendship bonds amongst our team. If our values resonate with you, fill out the form below to apply.

Open Positions

Loan Processor

Anywhere in the Philippines, Full-Time

Financial Planning Assistant

Anywhere in the Philippines, Full-Time

Customer Service Assistant

Anywhere in the Philippines, Full-Time

Lead Generation Specialist

Anywhere in the Philippines, Full-Time

SEO Manager

Anywhere in the Philippines, Full-Time

Digital Marketing Executive

Anywhere in the Philippines, Full-Time

Paraplanner

Anywhere in the Philippines, Full-Time

Accounting Assistant

Anywhere in the Philippines, Full-Time

Why Should You Join Our Team

HMO with Dental

will be provided after 3 months

Employees will be enrolled to HMO on their 4th month.

HMO Dependent

1 free Maxicare Dependent for 1 year and older, 25% for those less than 1 year.

Wellness Package

Our regular employees can avail optical perks or other wellness membership allowance of 1500 per annum.

Annual Physical Check-up

The health of our employees is our priority. To ensure that the Koruna staff are healthy, we provide them with an annual physical check-up.

Quarterly
Performance Bonus

Quarterly Performance Bonus is our performance bonus system based on a fair criterion that will enable everyone to deliver quality of work, reach targets, and maintain motivation, and productivity.

Leave Credits

The KA staff can enjoy 9 vacation leaves, 6 VLs intended for Australian Public Holidays, and 5 sick leaves. Unused 5 sick leaves and 3 vacation leaves can be encashed at the KA staff’s work anniversary.

Attendance Bonus

Koruna staff who has no lates, no sick leaves and emergency leaves are eligible for an attendance bonus worth Php 1,000 per month.

2-week paid
Christmas Break

Christmas and New Year are the most festive events for our KA staff. Enjoy 2-weeks of paid off on the holiday season with your loved ones.

Training & Development Opportunities

Learning never stops at Koruna Assist! We help our Koruna staff grow and learn with seminars and training.

FUN Friday

After a week of hard work, we have fun with 30 minutes of games and prizes!

Salary Loan Increase

Staff who have reached one year tenure with Koruna will be eligible for this. Payable in 5 months.

Referral Fee Increase

P 1,000 after training, P 2,000 after 3months, P3,000 upon regularization, and P10,000 once reached 1year of service in KA.

Opportunities

As Koruna Assist is growing, there are many career opportunities for you to be involved! You can work your way up to TL role down to SME position and Trainer. Your chance for advancement is guaranteed here!

Birthday Leave

Enjoy your birthday with a break from the hustle. Take a leave to enjoy your day with your loved ones. Your birthday leave will be added on your VL allowance and can be spent on your birthday OR later. This can be availed after 1 year of service with Koruna Assist.

Birthday and Anniversary Presents

Celebrations are a part of our KA culture. Birthday celebrants will receive a birthday cake from KA. On your work anniversary, you will receive a gift certificate worth P1,000 for your 1 work anniversary, P2,000 for your 2nd year anniversary, and so on.

Monthly Team Lunch/ Dinner

Koruna Assist is going to throw a lunch/dinner every month for all its staff. This will be the perfect chance to bond with your team and stuff yourself at this event!

Christmas Party and Summer Outing

Koruna Assist will be hosting a fantastic Christmas party and summer outing for all of its employees every year! There will be tons of fun events as well as some engaging activities that will keep you on your toes. Plus, there are exciting prizes up for grabs at every turn! This will be the perfect opportunity for employees to unwind and have some fun away from work.

Loan Processor

Australian Account (Temp WFH + 200K HMO + Fixed day-shift 7 AM - 4 PM, Weekends off)

Job Highlights:

  • Fixed day-shift and weekends off, Competitive Salary
  • HMO w/ Dental and optical perks, 2 weeks PAID Christmas Vacation
  • Complete equipment for temp WFH only + Net subsidy, Career growth

Job Details:

Koruna Assist Back Office Solution Inc.
Office: Keppel Center Cebu, Cebu Business Park, Brgy. Luz, 6000 Cebu City
Working Hours: Regular Hours, Mondays- Fridays (Fixed day-shift 7 AM – 4 PM, Weekends off)

Job Responsibilities:

  1. General Admin role including but not limited to:
    • Collecting and preparing all necessary documentation
    • Preparing and maintaining all paperwork for existing and new applications
    • Complete contracts and ensure clients are kept informed of the rules and requirements.
    • Work with clients to establish their needs and recommend the best application
    • Follow-up with clients to verify important information.
  1. Setup client files
  2. Online research of applicant credit status and current financial position.
  3. Customer Relationship Management Data Entry
  4. Add client data to the software or apply online data entry & upload of supporting documents.
  5. Prepare forms, documents, templates, etc. for client meetings
  6. Completion of Client Details through client follow-up if incomplete or summarize client details.
  7. Update the Client with further information/documentation required (if applicable).
  8. Prepare portfolio reports, inquiry forms and research, and product comparison reports. This requires emails, phoning, and getting specific client portfolio information.
  9. Prepare insurance premium estimates and quotes using specific software.
  10. Prepare, submit, and follow up on application forms.
  11. Creating workflow/process maps and ensuring the Intranet is updated
  12. Follow and implement as per mentioned in the Code of Practice, Information Security Policy, and all other documented information related to the information security management system

Benefits and perks:

  • 200K HMO w/ Dental Coverage
  • Free Maxicare Dependent and Annual Physical Check-up
  • Competitive Salary (6 months increase and yearly appraisal)
  • Optical Perks
  • Miscellaneous allowance
  • Incentives + Bonuses
  • Attendance Bonus
  • Perfect Attendance Rewards
  • 20 paid days off + Birthday Leave
  • 2 weeks paid off over Christmas
  • Complete wfh equipment + internet subsidy
  • Fun Fridays and Free Breakfast
  • Positive work culture
  • Opportunity for career growth
  • Training and development opportunities

Job Qualifications:

  • Open for applicants anywhere in the Philippines (non-negotiable: Must have own equipment and stable connection)
  • Completed at least 2nd-year college of education (any Business Related Course)
  • At least 2 years of experience in any BPO or Financial Institution
  • With 1-2 years of experience specializing in Accounting/Banking/Finance or equivalent.
  • Experience in handling Real Estate or Insurance Industry is a plus
  • Must be Compliant  with Company Policies, Code of Practice and Security Policies

Operational Skills for this Role:

  • Must have Knowledgeable of Microsoft Office tools
  • Good Communication skill
  •  Problem Solving
  • Customer Service
  •  Ability to manage complex projects and multi-task.
  • Excellent organizational skills.
  • Strong attention to details
  • Exceptional communication and follow-up skills

About You:

  • Professionalism
  • Accountable
  • Diligent and Organized
  • Team Player
  • Flexible
  • Critical Thinker
  • Problem Solver

Financial Planning Assistant

Australian Account (Temp WFH + 200K HMO + Fixed day-shift 7 AM - 4 PM, Weekends off)

Job Highlights:

  • Fixed day-shift and weekends off, Competitive Salary
  • HMO w/ Dental and optical perks, 2 weeks PAID Christmas Vacation
  • Complete equipment for temp WFH only + Net subsidy, Career growth

Job Details:

Koruna Assist Back Office Solution Inc.
Office: Keppel Center Cebu, Cebu Business Park, Brgy. Luz, 6000 Cebu City
Working Hours: Regular Hours, Mondays- Fridays (Fixed day-shift 7 AM – 4 PM, Weekends off)

Job Responsibilities:

  1. General Admin role including but not limited to:
    • Collecting and preparing all necessary documentation
    • Preparing and maintaining all paperwork for existing and new applications
    • Complete contracts and ensure clients are kept informed of the rules and requirements.
    • Work with clients to establish their needs and recommend the best application
    • Follow-up with clients to verify important information.
  1. Setup client files
  2. Online research of applicant credit status and current financial position.
  3. Customer Relationship Management Data Entry
  4. Add client data to the software or apply online data entry & upload of supporting documents.
  5. Prepare forms, documents, templates, etc. for client meetings
  6. Completion of Client Details through client follow-up if incomplete or summarize client details.
  7. Update the Client with further information/documentation required (if applicable).
  8. Prepare portfolio reports, inquiry forms and research, and product comparison reports. This requires emails, phoning, and getting specific client portfolio information.
  9.  Prepare insurance premium estimates and quotes using specific software.
  10. Prepare, submit, and follow up on application forms.
  11. Creating workflow/process maps and ensuring the Intranet is updated
  12. Follow and implement as per mentioned in the Code of Practice, Information Security Policy, and all other documented information related to the information security management system

Benefits and perks:

  • 200K HMO w/ Dental Coverage
  • Free Maxicare Dependent and Annual Physical Check-up
  • Competitive Salary (6 months increase and yearly appraisal)
  • Optical Perks
  • Miscellaneous allowance
  • Incentives + Bonuses
  • Attendance Bonus
  • Perfect Attendance Rewards
  • 20 paid days off + Birthday Leave
  • 2 weeks paid off over Christmas
  • Complete wfh equipment + internet subsidy
  • Fun Fridays and Free Breakfast
  • Positive work culture
  • Opportunity for career growth
  • Training and development opportunities

Job Qualifications:

  • Open for applicants anywhere in the Philippines (non-negotiable: Must have own equipment and stable connection)
  • Completed at least 2nd-year college of education (any Business Related Course)
  • At least 2 years of experience in any BPO or Financial Institution
  • With 1-2 years of experience specializing in Accounting/Banking/Finance or equivalent.
  • Experience in handling Real Estate or Insurance Industry is a plus
  • Must be Compliant  with Company Policies, Code of Practice and Security Policies

Operational Skills for this Role:

  • Must have Knowledgeable of Microsoft Office tools
  • Good Communication skill
  •  Problem Solving
  • Customer Service
  •  Ability to manage complex projects and multi-task.
  • Excellent organizational skills.
  • Strong attention to details
  • Exceptional communication and follow-up skills

About You:

  • Professionalism
  • Accountable
  • Diligent and Organized
  • Team Player
  • Flexible
  • Critical Thinker
  • Problem Solver

Customer Service Assistant

Australian Account (Temp WFH + 200K HMO + Fixed day-shift 7 AM - 4 PM, Weekends off)

Job Highlights:

  • FIXED DAY SHIFT, Weekends Off, Competitive Salary
  • 200K HMO w/ Dental and Optical Perks, 2 weeks Christmas Vacation
  • Complete WFH set-up w/ internet subsidy, Positive work culture

Job Description:

Koruna Assist Back Office Solution Inc.
Office: Keppel Center Cebu, Cebu Business Park, Brgy. Luz, 6000 Cebu City
Working Hours: Regular Hours, Mondays- Fridays (Fixed day-shift 7 AM – 4 PM, Weekends off)

CSA deals with customer interactions on different channels. These channels can range from social media platforms to emails or telephones. Also assists in making sure that all customer questions and complaints, and admin tasks like taking, sending emails, and chat messages are dealt with promptly.

Benefits and perks:

  • 200K HMO w/ Dental Coverage
  • Free Maxicare Dependent and Annual Physical Check-up
  • Competitive Salary (6 months increase and yearly appraisal)
  • Optical Perks
  • Miscellaneous allowance
  • Incentives + Bonuses
  • Attendance Bonus
  • Perfect Attendance Rewards
  • 20 paid days off + Birthday Leave
  • 2 weeks paid off over Christmas
  • Complete wfh equipment + internet subsidy
  • Fun Fridays and Free Breakfast
  • Positive work culture
  • Opportunity for career growth
  • Training and development opportunities

Job Qualifications:

  • Email Support
  • Phone Support 
  • Livechat Support
  • Upselling Products/Services
  • Outbound call/Sales
  • Message handling
  • Market/Competitor Research
  • Full help desk service
  • Maintaining the CRM database
  • Addressing customer complaints (either phone calls, emails, IM)
  • Handling initial inquiries about a product/services
  • Managing client transactions, profiles, and accounts
  • Managing product issues between clients and the business’ customers
  • Addressing customer questions
  • Sending out emails, newsletters, and catalogs to subscribed customers
  • Prospecting and Following up on viable leads

Lead Generation Specialist

Australian Account (Temp WFH + 200K HMO + Fixed day-shift 7 AM - 4 PM, Weekends off)

Job Highlights:

  • FIXED DAY SHIFT, Weekends Off, Competitive Salary
  • 200K HMO w/ Dental and Optical Perks, 2 weeks Christmas Vacation
  • Complete WFH set-up w/ internet subsidy, Positive work culture

 

Job Description:

Koruna Assist Back Office Solution Inc.
Office: Keppel Center Cebu, Cebu Business Park, Brgy. Luz, 6000 Cebu City
Working Hours: Regular Hours, Mondays- Fridays (Fixed day-shift 7 AM – 4 PM, Weekends off)

Benefits and perks:

  • 200K HMO w/ Dental Coverage
  • Free Maxicare Dependent and Annual Physical Check-up
  • Competitive Salary (6 months increase and yearly appraisal)
  • Optical Perks
  • Miscellaneous allowance
  • Incentives + Bonuses
  • Attendance Bonus
  • Perfect Attendance Rewards
  • 20 paid days off + Birthday Leave
  • 2 weeks paid off over Christmas
  • Complete wfh equipment + internet subsidy
  • Fun Fridays and Free Breakfast
  • Positive work culture
  • Opportunity for career growth
  • Training and development opportunities

Job Responsibilities:

  • Implement and manage all lead generation activities daily
  • Ensure new business goals are met monthly
  • Track all results and create a clear reporting system for management
  • Strategically source new prospects using LinkedIn and Facebook
  • Obtain prospects information such as company name, contact name, email address, and other information

SEO Manager

Australian Account (Temp WFH + 200K HMO + Fixed day-shift 7 AM - 4 PM, Weekends off)

Job Highlights:

  • Fixed day-shift and weekends off and Positive work culture

Job Description:

Koruna Assist Back Office Solution Inc.
Office: Keppel Center Cebu, Cebu Business Park, Brgy. Luz, 6000 Cebu City
Working Hours: Regular Hours, Mondays- Fridays (Fixed day-shift 7 AM – 4 PM, Weekends off)

Develop and implement the SEO strategies and marketing of all digital platforms. Ultimately, oversee the optimization of websites, content, and advertising to increase visibility and profitability.

Job Qualifications:

  • Bachelor’s Degree in Marketing, Information Technology, Business, or related field
  • Detail oriented and highly organized
  • Excellent verbal and written communication
  • Strong analytical skills and a results-driven mindset
  • At least 5-7 years of solid experience working as an SEO Manager or digital marketing and sales
  • Familiarity with HTML, CSS, JavaScript
  • Proven track record in improving search engine visibility of websites and delivering organic traffic growth for digital media properties
  • Experienced in SEO, analytics, reporting, and other relevant tools
  • Solid background in developing strategies for traditional and digital media channels

Job Responsibilities:

  • Responsible for managing the network’s website’s overall search engine optimization (SEO) strategy. This also includes overseeing all SEO activities such as content and keyword strategy, and link building to increase rankings on all major search engines.
  • Develop and execute strategies that will increase the websites’ search engine results rankings.
  • Deliver impactful organic content strategies to help improve brand awareness, reach, intent journeys, sales pipelines, and building better rankings on search engines
  • Building and nurturing an online community
  • Update content and website links for maximum optimization and search engine rankings. 
  • Research and analyze competitor performance.
  • Negotiating backlinks
  • SEO strategy
  • Campaign organization and planning
  • Website monitoring and user analysis
  • General digital marketing project management
  • Keyword research
  • Market analysis

Digital Marketing Executive

(WFH + 200K HMO+ Fixed day-shift)

Job Highlights:

  • Fixed day-shift and weekends off, Competitive salary,
 

Job Description:

Koruna Assist Back Office Solution Inc.
Office: Keppel Center Cebu, Cebu Business Park, Brgy. Luz, 6000 Cebu City
Working Hours: Regular Hours, Mondays- Fridays (Fixed day-shift 7 AM – 4 PM, Weekends off)

We are looking for someone proficient in marketing while working temporarily remotely. Ultimately, you will perform various marketing campaigns and sales. You should be able to handle projects and deliver high-quality work under minimum supervision.

Benefits and perks:

  • 200K HMO w/ Dental Coverage
  • Free Maxicare Dependent and Annual Physical Check-up
  • Competitive Salary (6 months increase and yearly appraisal)
  • Optical Perks
  • Miscellaneous allowance
  • Incentives + Bonuses
  • Attendance Bonus
  • Perfect Attendance Rewards
  • 20 paid days off + Birthday Leave
  • 2 weeks paid off over Christmas
  • Complete wfh equipment + internet subsidy
  • Fun Fridays and Free Breakfast
  • Positive work culture
  • Opportunity for career growth
  • Training and development opportunities

Job Qualifications:

  • Open for applicants anywhere in the Philippines (Non-negotiable: Must have own equipment and stable high-speed connection)
  • With Marketing and Sales Background is a must
  • Someone independent and fast learner
  • Excellent written and verbal communication skills
  • Strong attention to details
  • Must possess at least an Associate Degree or Bachelor’s Degree in Marketing/Communications or equivalent.
  • With 1-2 years of experience specializing in Building Sales Funnels and Affiliate Marketing

Job Responsibilities:

  • Design, plan and execute effective marketing campaigns using Building Sales Funnels and Affiliate Marketing
  • Sales management
  • Ensure distribution across channels and targeted audiences to meet sales objectives.
  • Plan, implement, and manage marketing strategy
  • Contribute to the overall growth of the company
  • Review and manage marketing strategy 
  • Work with sales and development and customer success teams
  • Create and present the annual marketing plan and strategy
  • Use data and reports to make evidence-based decisions
  • Analyze the company’s marketing strategy and suggest improvements
  • Stay up to date with the latest technology and best practices

Paraplanner

Australian Account (Temp WFH + 200K HMO + Fixed day-shift 7 AM - 4 PM, Weekends off)

Job Highlights:

  • Day Shift only, Weekends Off, Competitive Salary,
  • HMO w/ Dental, Optical Perks, 2 weeks Christmas Vacation
  • Complete equipment (for temp WFH only) + net subsidy
 

Job Description:

Koruna Assist Back Office Solution Inc.
Office: Keppel Center Cebu, Cebu Business Park, Brgy. Luz, 6000 Cebu City
Working Hours: Regular Hours, Mondays- Fridays (Fixed day-shift 7 AM – 4 PM, Weekends off)

Ultimately, you are responsible for compiling financial planning recommendations and researching financial and insurance products to support recommendations, and you should be able to handle administrative tasks and deliver high-quality work under minimum supervision.

Benefits and perks:

  • 200K HMO w/ Dental Coverage
  • Free Maxicare Dependent and Annual Physical Check-up
  • Competitive Salary (6 months increase and yearly appraisal)
  • Optical Perks
  • Miscellaneous allowance
  • Incentives + Bonuses
  • Attendance Bonus
  • Perfect Attendance Rewards
  • 20 paid days off + Birthday Leave
  • 2 weeks paid off over Christmas
  • Complete wfh equipment + internet subsidy
  • Fun Fridays and Free Breakfast
  • Positive work culture
  • Opportunity for career growth
  • Training and development opportunities

Job Qualifications:

  • Open for applicants anywhere in the Philippines (non-negotiable: Must have own equipment and stable connection)
  • Finance Background is a must
  • Real estate experience is preferred;
  • Independent, outgoing, fast learner, and excellent communication skills
  • Strong attention to details
  • Computer literate
  • At least 1-2 years of working experience in the related field is required for this position.
  • Candidate must possess at least a Bachelor’s/College Degree in Finance, Accounting, or Banking or equivalent.
  • 1-4 years of experience as a specialized employee in banking/financial services or equivalent.

Job Responsibilities:

  • Prepare compliantly and as per the standards for Statement of Advice, Investment Portfolio Review Statement of Advice, and Record of Advice documents utilizing designated Financial Planning Software (Coin and Xplan).
  • Perform accurate financial modeling and compare different financial planning modeling scenarios utilizing the designated financial planning software
  • Prepare Product Comparison Checklists when requested.
  • Liaise efficiently with clients (financial advisors) to obtain any missing information from job requests.
  • To follow and complete required workflow management systems and completion of tasks within specified time frames.
  • To provide compliance advice to clients where the client’s documents are not compliant.
  • Perform accurate financial modeling and compare different financial planning modeling scenarios utilizing the designated financial planning software.

Accounting Assistant

Australian Account (Temp WFH + 200K HMO + Fixed day-shift 7 AM - 4 PM, Weekends off)

Job Highlights:

  • Day Shift only, Weekends Off, Competitive Salary,
  •  HMO w/ Dental, Optical Perks, 2 weeks Christmas Vacation
  •  Complete WFH equipment set up, Opportunity for career growth
     

Job Description:

Koruna Assist Back Office Solution Inc.
Office: Keppel Center Cebu, Cebu Business Park, Brgy. Luz, 6000 Cebu City
Working Hours: Regular Hours, Mondays- Fridays (Fixed day-shift 7 AM – 4 PM, Weekends off)

Benefits and perks:

  • 200K HMO w/ Dental Coverage
  • Free Maxicare Dependent and Annual Physical Check-up
  • Competitive Salary (6 months increase and yearly appraisal)
  • Optical Perks
  • Miscellaneous allowance
  • Incentives + Bonuses
  • Attendance Bonus
  • Perfect Attendance Rewards
  • 20 paid days off + Birthday Leave
  • 2 weeks paid off over Christmas
  • Complete wfh equipment + internet subsidy
  • Fun Fridays and Free Breakfast
  • Positive work culture
  • Opportunity for career growth
  • Training and development opportunities

Job Qualifications:

  • Open for applicants anywhere in the Philippines (non-negotiable: Must have own equipment and stable connection)
  • Exceptional attention to detail
  • Confidence to advise clients based on sound knowledge
  • Excellent written and verbal communication skills
  • Willingness to learn, show initiative and be a positive “team player”
  • Highest standard of ethics, confidentiality, and professionalism
  • Excellent time management skills
  • At least 1-2 years of working experience in the related field are required for this position
  • Must possess at least Bachelor’s Degree in Accountancy or equivalent.

Job Responsibilities:

  • Client meetings
  • Follow up with clients queries
  • Manage the flow of information between clients and our firm
  • Prepare Business Activity Statements (BAS’s) and Instalment Activity Statements (IAS’s)
  • Prepare Financial Statements, including Depreciation Schedules, Income Tax Returns, CGT calculations, and provide advice to clients
  • Prepare FBT calculations and provide salary packaging reviews to clients
  • Liaise with the ATO on client matters
  • Business entity setup and registration
  • Computer data input
  • Prepare BSA Annual Review Reports and ATO applications such as ABN, TFN, GST, and PAYG
  • Prepare invoices for clients and ensure all work is accurately billed
  • Provide general accounting and taxation advice to clients
  • Maintain up-to-date knowledge of relevant taxation and other relevant legislation and rulings.
  • Research and accurately interpret taxation and other relevant legislation and rulings for clients
  • Participate in external and internal training as required
  • Ongoing referral of financial planning, loan, and insurance leads to our Financial Planning team
  • Ensure that all work is error-free and professionally presented and complies with Financial’s procedures and systems
  • Maintain current and accurate files and record and date any actions and detailed file notes
  • Prepare workflow reports for your own client work and cash flow budgets and profit plains for clients
  • Other duties as requested

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