More Aussies Are Turning to Brokers, But Are You Equipped to Keep Up?

Australia’s mortgage market just hit a record high, and brokers are the ones driving it.

According to new data from Cotality and the MFAA, broker market share soared to 77.6% in the June quarter — the highest on record. That’s $122 billion in home loans written in just three months, a 21.46% jump year-on-year.

The message is clear: Australians trust brokers more than ever.

But with more demand comes more pressure with faster turnarounds, tighter compliance, and higher client expectations.

Why Brokers Are Busier Than Ever

Three RBA rate cuts in 2025 have boosted borrowing power and reignited buyer activity.

At the same time, rising property prices and limited housing supply mean every deal has to move fast.

And with more borrowers falling outside traditional lending criteria, clients are leaning heavily on brokers to navigate complex approvals and find tailored finance solutions.

It’s great news for the industry, but it’s also exposing the cracks.

Where Most Brokers Are Falling Behind

Even top-performing brokers are feeling it. The volume is up, but so is the workload.

Manual admin, income verification, lender policy checks, and compliance trails are eating into time that should be spent on strategy and client relationships.

Here’s what that looks like on the ground:

• Slow file prep means missed opportunities.
• Poor compliance tracking increases audit risk and clawbacks.
• Manual workflows make scaling impossible.
• Burnout drives dropped leads and inconsistent client care.

When borrowers are ready to act fast, the broker who can move first accurately and confidently wins.

That’s where AI Broker changes the game.

AI Broker is Built for the Surge

AI Broker, powered by Koruna Assist, gives brokers the infrastructure to handle higher volumes without losing control or compliance.

It’s not about replacing your VA. Rather, it turns them into a supercharged processing system that never slows down.

Here’s how AI Broker keeps brokers ahead of the wave:

• VAs matched within 48 hours to expand capacity instantly.
• Income validation automation that cuts prep time from hours to minutes.
• Lender policy matching that removes guesswork and reduces rework.
• Auto-generated BID and NCCP docs with full audit trails.
• Pipeline forecasting tools that show progress and utilisation in real-time.
• Smart task logic that lets your VA progress files even while you’re offline.

With AI Broker running behind the scenes, your files move faster, stay compliant, and scale effortlessly, all while keeping clients at the centre of the process.

The Brokers Who Win in 2025…

This surge isn’t slowing down.

Borrowers are informed, impatient, and moving quickly in a market where every day counts.

The brokers winning right now aren’t the ones working longer hours, they’re the ones working smarter. They’ve automated the grunt work, systemised compliance, and turned their back office into a competitive advantage.

Because when broker share hits record highs, efficiency becomes the real differentiator.

See how AI Broker can help you scale your impact and not your workload.

👉 [Book a Discovery Call] to see how AI Broker and Koruna Assist help brokers handle record demand without breaking stride.