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How To Build Your Offshore Team Successfully

Small businesses building a team of people around the world would be unthinkable 30 years ago. But with current technological advancements, outsourcing has become the most preferred cost-efficient option to grow your team. If you are considering building your own offshore team, read on and keep these tips in mind to help you successfully build your own offshore team.

 

  • Hire with the desired skill set in mind

Your offshore team no matter how far away also has an impact on who you are as a brand. That is why you should be cautious about who you hire, from top to bottom. Build a team that’s not only skilled and competent but passionate about what they do. Find ambitious and driven virtual employees with the work ethic that fits into your work culture and brand. 

To find the right candidate for your offshore team, consider what kind of position you are looking to fill. If possible hire someone who has experience in that field or has qualifications and the right attitude. Arrange interviews as necessary so applicants can showcase themselves properly before you onboard them to your team. 

 

  • Set your expectations before hiring

Your offshore team is only as effective as you. Even the most experienced remote workers need your guidance and leadership. If you want them to be efficient and produce quality work, you need to communicate your expectations to them right from the start. Be clear about the job requirements and expectations. Being transparent about the job will save you and your applicants’ time. 

 

  • Celebrate what’s working and address what’s not

Celebrate your offshore team wins no matter how big or small it is and always look out for what can be optimised. Putting a Key Performance Indicator (KPI) system in place helps you monitor and confirm the progress of your employees even if you’re oceans away from them. Your KPIs should align with your quarterly and yearly goals to track the progress for each role in your business. 

To start initiating your KPIs, you need to find out how each employee can help the business reach its goals. Then, it becomes easy with a simple KPI system in place and accurate tracking so everyone knows where they stand towards business success. Both themselves individually or as part of their team’s efforts. You’ll know your team’s progress by looking at the numbers. 

 

  • Build and maintain a strong communication

Your offshore team isn’t working in the same office as you are. So it is vital to keep the communication between your in-house team and offshore team strong. Working with remote workers can be tough when it comes to communicating. With an in-house team, you can simply walk to their desk and tell them what you need. On the other hand, communicating with your outsourced staff needs messaging and conferencing software. With flowy and effective communication, your remote team is set on the right path to success. 

 

Find the right outsourcing partner

The idea of hiring and managing a team on the other side of the world may seem intimidating especially when you’re starting out. But with the right outsourcing partner, this process can be easier and more fulfilling. If you are unsure what your options are when it comes to outsourcing, don’t hesitate to reach out to us. We are happy to help.

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Case Study:

Chris Brown is a Director and Senior Mortgage Broker at New Vision Financial Services. He runs a Sydney based mortgage brokerage that’s servicing clients since 2015.

Case Study:

Sam Panetta is a co-founder and the head of the lending department at Aureus Financial. His business helps clients get the funding that they need to grow their business, acquire their dream home and build wealth through property.

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